Uber Technologies Inc. is suffering from an exodus of U.K. drivers to other ride-hailing and delivery apps, leading to longer waiting times and frustrated customers.
The App Drivers and Couriers Union found that 49% of drivers in a survey of 1,212 members switched to other sources of income in the last 18 months. Drivers who spoke to Bloomberg News complained about Uber boosting service charges to 25% from 20% for some, prompting many to work as couriers for proliferating delivery businesses, or rivals that charge lower fees, like Bolt Technology OU.
"annoyed" - Google News
August 29, 2021 at 11:00AM
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Uber Waits Annoy U.K. Passengers After Drivers Quit in Droves - Bloomberg
"annoyed" - Google News
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